# Don't use emojis in Marketo emails

Source: https://www.dandenney.com/blips/no-emojis-in-marketo-emails
Date: 2021-11-02
Summary: Weird glitch, hoping this helps anyone else

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<style>.longform img { width: 470px; }</style>

The Marketo parser will stop when it hits an emoji and clip the rest of the code. This one was weird, because I often hand off coded emails to internal teammates who then set them up in Marketo. They reported back an error that didn't make sense, as the emails were complete documents: `HTML error, '/body' tag is missing`

![Screenshot of an error message for no closing body tag](/blips/no-emojis-in-marketo-emails/error.png)

I double checked the emails in Email on Acid, sent some tests via Customer.io, and then eventually got access to the Marketo items themselves. After pasting, I could see that it was clipping the contents of the email and was suspicous of the emoji. Removing them fixed things up, so back to images we go.
